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Television Planned Maintenance Works

FREEVIEW CHANGE FOR FOXDALE VIEWERS

Freeview viewers in the Foxdale area may need to retune their TV equipment on 14 November 2018 to continue watching some programmes.

Some Freeview channels are moving to new airwaves to allow for the future development of new mobile broadband services. Following a decision by the UK Government, transmitters are being updated region by region as part of a major engineering programme being carried out between now and 2020.

The required changes will begin at the Foxdale local transmitter at 9am on 14 November and Freeview channels will be subject to disruption until around lunchtime. Anyone who finds they are missing channels after this can retune. Satellite and cable TV are not affected.

Around 300 homes are served by this transmitter. Freeview will be running an information campaign to prepare people for the change, including advertising and postcards sent to addresses in the coverage area.

Retuning should be straightforward and some TV equipment will retune automatically. Some older aerials may need to be replaced to continue receiving all channels.

Anyone who needs advice, or who finds they are still missing services after retuning, can visit the Freeview website at www.freeview.co.uk/tvchanges or contact the Freeview Advice Line free on 0808 100 0288.

Further information is available online at www.freeview.co.uk/tvchanges or at the Communications Commission’s Consumer Information Leaflet Number 10 - Freeview Changes.